End User Agreement

Last Updated: September 3, 2026

Effective Date: Immediately

Welcome to Sociaity! This End User Agreement ("Agreement") is a legal contract between you and Sociaity Inc. ("Sociaity," "we," "us," or "our") governing your use of our website (sociaity.com), mobile applications (iOS and Android), and related services (collectively, the "Service").

By creating an account, accessing, or using the Service, you agree to be bound by this Agreement and our Privacy Policy. If you do not agree, do not use the Service.

Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this End User Agreement:

Agreement means this End User Agreement that forms the entire agreement between You and the Company regarding the use of the Application and Service.
Application means the software program provided by the Company, downloaded by You through an Application Store to a Device, named Sociaity.
Application Store means the digital distribution service operated and developed by Apple Inc. (Apple App Store) or Google Inc. (Google Play Store) through which the Application has been downloaded to Your Device.
Company (referred to as either "the Company", "We", "Us", or "Our" in this Agreement) refers to Sociaity Inc.
Content refers to text, images, files, data, or other material that may be posted, uploaded, linked to, or otherwise made available by You, regardless of the form of that content.
Country refers to Delaware, United States.
Device means any device that can access the Application or Service, such as a computer, cellphone, or digital tablet.
Family Sharing / Family Group permits You to share applications downloaded through the Application Store with other family members by allowing them to view and download each other's eligible Applications.
Third-Party Services means any services, data, information, applications, or other content provided by a third party that may be displayed, included, or made available by the Application or Service.
You / User means the individual or legal entity accessing or using the Application or Service.
Group means a collaborative space created by users within the Service.
AI Agent means artificial intelligence-powered assistant features within the Service.

Acknowledgment

By clicking the "I Agree" button, downloading, or using the Application or Service, You are agreeing to be bound by the terms and conditions of this Agreement. If You do not agree, do not click "I Agree", and do not download or use the Application or Service.

This Agreement is a legal contract between You and the Company and governs Your use of the Application and Service provided by Sociaity.

This Agreement is between You and the Company only, not with the Application Store. The Company is solely responsible for the Application and its content. The Application Store may enforce this Agreement against You as a third-party beneficiary.

The Application is licensed, not sold, to You for use strictly under the terms of this Agreement.

Eligibility and Account Registration

Age Requirements

You must meet the minimum age requirement to use the Service:

  • European Union (EU/EEA): 16 years or older
  • United States: 13 years or older
  • Other countries: 13-16 years or older (depending on local laws)

Parental consent:

  • If you are under 18, you may need parental or guardian consent in some jurisdictions.
  • By using the Service, you represent that you have obtained any required consent.

We reserve the right to request proof of age or parental consent at any time.

Account Creation

To create an account, you must:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Choose a secure password and keep it confidential
  • Not share your account credentials with anyone
  • Notify us immediately of any unauthorized access

One account per person:

  • You may only create one personal account.
  • You may create or join multiple groups with the same account.
  • Creating multiple accounts to evade bans or restrictions is prohibited.

Account Security

You are responsible for:

  • All activity that occurs under your account
  • Maintaining the security of your password
  • Any actions taken through your account, whether authorized or not

We recommend:

  • Using a strong, unique password (12+ characters)
  • Enabling Multi-Factor Authentication (MFA)
  • Logging out of shared or public devices

Account Termination by User

You may delete your account at any time:

  • Go to Settings → Account → Delete Account
  • Your data will be deleted per our Privacy Policy (30-90 day process)
  • Some data may be retained for legal or operational reasons (see Privacy Policy)

License

Scope of License

The Company grants You a revocable, non-exclusive, non-transferable, limited license to download, install, and use the Application strictly in accordance with this Agreement.

You may:

  • Use the Application only on a Device that You own or control, as permitted by the Application Store's terms
  • Use the Application for Your personal, non-commercial use unless otherwise expressly authorized in writing by the Company

License Restrictions

You agree not to, and will not permit others to:

  • License, sell, rent, lease, assign, distribute, host, disclose, or otherwise commercially exploit the Application or Service
  • Copy, modify, or create derivative works of the Application or Service
  • Reverse engineer, decompile, or disassemble any part of the Application or Service
  • Remove or alter any proprietary notices (including copyright or trademark notices) of the Company or its affiliates
  • Frame or mirror any part of the Service
  • Use the Service to compete with Sociaity
  • Scrape, crawl, or harvest data from the Service without permission

AI Features and Acceptable Use

AI Agent Features

Sociaity provides AI-powered features, including:

  • Personal and group AI assistants
  • Automated content suggestions
  • Document analysis and summarization
  • Task and team structure proposals
  • Smart search and recommendations

Your Use of AI Features

You agree to:

  • Use AI features only for lawful, legitimate purposes
  • Not attempt to manipulate, deceive, or exploit AI agents
  • Not use AI to generate harmful, illegal, or abusive content
  • Not attempt to extract, reverse-engineer, or replicate AI models
  • Not use AI output to train competing AI models
  • Verify AI-generated content before relying on it for important decisions

You understand that:

  • AI responses may contain errors, inaccuracies, or biases
  • AI is not a substitute for professional advice (legal, medical, financial)
  • You are responsible for reviewing and verifying AI output
  • We do not guarantee the accuracy, completeness, or reliability of AI responses

Prohibited AI Use

You may NOT use AI features to:

1. Generate illegal or harmful content:

  • Child sexual abuse material (CSAM)
  • Content that promotes violence, terrorism, or hate speech
  • Instructions for illegal activities (weapons, drugs, hacking)
  • Malware, viruses, or malicious code

2. Impersonate or deceive:

  • Impersonate real people, organizations, or entities
  • Generate fake news, misinformation, or disinformation
  • Create deepfakes or manipulated media without disclosure
  • Deceive others about the AI-generated nature of content

3. Harass or abuse:

  • Harass, threaten, or bully other users
  • Generate spam or unsolicited messages
  • Create content that violates others' privacy
  • Generate content for doxxing or stalking

4. Violate intellectual property:

  • Generate content that infringes copyrights, trademarks, or patents
  • Use AI to plagiarize or pass off others' work as your own
  • Circumvent content protection measures

5. Manipulate or exploit:

  • Attempt to "jailbreak" or bypass AI safety measures
  • Inject prompts to manipulate AI behavior
  • Use AI for phishing, scams, or fraud
  • Automate account creation or spam

6. Commercial misuse:

  • Use AI output to train competing AI models
  • Scrape or mass-download AI responses for commercial purposes
  • Resell or redistribute AI-generated content as a service (without permission)

AI Content Disclaimer

AI-generated content is provided "as is" without warranties.

  • AI may produce inaccurate, incomplete, or biased information
  • AI may generate content that appears authoritative but is incorrect
  • AI does not have access to real-time information or events after its training cutoff
  • AI cannot provide professional advice (legal, medical, financial, etc.)

You agree to:

  • Independently verify important information
  • Not rely solely on AI for critical decisions
  • Consult qualified professionals when appropriate
  • Use your own judgment and common sense

Our Rights Regarding AI

We reserve the right to:

  • Monitor AI usage for abuse, safety, and quality
  • Limit or throttle AI usage to prevent abuse
  • Suspend or terminate accounts that violate AI usage policies
  • Update AI models, features, or capabilities at any time
  • Discontinue AI features with notice

We do NOT:

  • Use your AI conversations to train third-party models (see Privacy Policy)
  • Guarantee AI availability or uptime
  • Guarantee specific AI capabilities or performance
  • Provide warranties for AI-generated content

User Content and Intellectual Property

Your Content

"Your Content" means any content you post, upload, or create using the Service, including:

  • Posts, comments, and messages
  • Notes and documents
  • Files, images, and media
  • Group descriptions and settings
  • AI prompts and conversations

Ownership

You retain ownership of Your Content.

  • You own the intellectual property rights to content you create
  • We do not claim ownership of Your Content
  • You are responsible for Your Content and its legality

License to Sociaity

By posting Your Content, you grant Sociaity a license to use it.

License terms:

  • Scope: Worldwide, non-exclusive, royalty-free, sublicensable, transferable
  • Rights: Reproduce, distribute, modify, display, perform, and create derivative works
  • Purpose: Operate, provide, improve, and promote the Service
  • Duration: As long as Your Content remains on the Service, plus a reasonable period for backups and caching

What this means:

  • We can display Your Content to other group members
  • We can process Your Content through AI features (when you use them)
  • We can create backups and cache Your Content for performance
  • We can use anonymized, aggregated data for analytics and improvement
  • We can show Your Content in marketing materials (with your permission)

What this does NOT mean:

  • We do NOT sell Your Content to third parties
  • We do NOT use Your Content for advertising
  • We do NOT claim ownership of Your Content
  • We do NOT use Your Content to train third-party AI models (see Privacy Policy)

Your Responsibilities

You represent and warrant that:

  • You own or have the right to post Your Content
  • Your Content does not violate any laws or third-party rights
  • Your Content does not infringe copyrights, trademarks, patents, or trade secrets
  • You have obtained all necessary permissions, releases, and consents
  • Your Content does not contain viruses, malware, or harmful code

You agree to:

  • Not post content you do not have the right to post
  • Not violate others' intellectual property rights
  • Not post confidential or proprietary information without permission
  • Indemnify Sociaity for any claims arising from Your Content

Sociaity's Intellectual Property

The Service and its content are owned by Sociaity and protected by intellectual property laws:

  • Trademarks: "Sociaity" name and logo
  • Copyrights: Website design, app design, text, graphics
  • Patents: (If applicable) Software inventions and processes
  • Trade secrets: Proprietary algorithms, code, and business methods

You may NOT:

  • Copy, modify, or distribute our software or code
  • Use our trademarks without permission
  • Reverse-engineer, decompile, or disassemble the Service
  • Create derivative works based on the Service
  • Frame or mirror any part of the Service

You MAY:

  • Use the Service as intended
  • Share links to public content
  • Provide feedback and suggestions (which we may use without compensation)

Your Suggestions

Any ideas, feedback, or suggestions provided by You to the Company shall remain the sole property of the Company. The Company may use or redistribute them for any purpose without credit or compensation.

Third-Party Content

The Service may contain content from third parties:

  • User-generated content in groups
  • Links to external websites
  • Third-party integrations (e.g., Facebook Login)

We are NOT responsible for:

  • The accuracy, legality, or quality of third-party content
  • Third-party websites or services
  • Intellectual property infringement by other users

Copyright Infringement (DMCA)

If you believe content on the Service infringes your copyright, file a DMCA notice by emailing dmca@sociaity.com and including:

  • Your contact information
  • Description of the copyrighted work
  • URL of the infringing content
  • Statement of good faith belief
  • Statement under penalty of perjury
  • Your physical or electronic signature

We will:

  • Review your notice within 5 business days
  • Remove infringing content if valid
  • Notify the user who posted the content
  • Terminate repeat infringers' accounts

Counter-notification:

  • If your content was removed, you may file a counter-notification by emailing dmca@sociaity.com
  • We will restore content if the complainant does not file a lawsuit within 10-14 days

Third-Party Services

Third-Party Integrations

The Application may display or link to Third-Party Services, including:

  • Facebook Login
  • External websites
  • Third-party APIs and integrations

The Company is not responsible for:

  • The accuracy, legality, or performance of Third-Party Services
  • Privacy practices of third parties
  • Terms and conditions of third parties

Use of Third-Party Services is at Your own risk and subject to those third parties' terms.

Facebook Login Integration

When you use Facebook Login:

  • We collect your email, public_profile, user_birthday, user_friends, and user_link
  • You consent to Facebook sharing this information with Sociaity
  • Facebook's Data Policy applies: https://www.facebook.com/policy.php
  • You can revoke access at any time through Facebook settings

Prohibited Conduct

You agree NOT to engage in any of the following prohibited activities:

1. Illegal Activities

  • Violate any local, state, national, or international law
  • Promote or facilitate illegal activities
  • Post content that is illegal in your jurisdiction or ours
  • Use the Service for money laundering, fraud, or other financial crimes

2. Harmful Content

  • Post content that promotes violence, terrorism, or hate speech
  • Harass, threaten, bully, or intimidate other users
  • Post child sexual abuse material (CSAM) or content exploiting minors
  • Share content that is defamatory, libelous, or slanderous
  • Post graphic violence, gore, or disturbing content without warnings
  • Promote self-harm, suicide, or eating disorders

3. Privacy Violations

  • Share others' private information without consent (doxxing)
  • Impersonate other people, organizations, or entities
  • Access or attempt to access others' accounts without permission
  • Collect or harvest personal data from other users
  • Violate others' privacy rights

4. Spam and Abuse

  • Send unsolicited messages, spam, or advertisements
  • Post repetitive or irrelevant content
  • Manipulate engagement metrics (fake likes, follows, etc.)
  • Create fake accounts or bot accounts
  • Flood groups with excessive posts or messages

5. Intellectual Property Violations

  • Post content that infringes copyrights, trademarks, or patents
  • Share pirated software, media, or other copyrighted material
  • Use others' trademarks without permission
  • Plagiarize or pass off others' work as your own

6. Security and System Abuse

  • Attempt to hack, breach, or compromise the Service
  • Introduce viruses, malware, or malicious code
  • Perform denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks
  • Bypass security measures or access controls
  • Scrape or crawl the Service without permission
  • Reverse-engineer, decompile, or disassemble the Service

7. AI Misuse

  • Use AI to generate illegal, harmful, or abusive content
  • Attempt to manipulate or "jailbreak" AI safety measures
  • Use AI to impersonate others or spread misinformation
  • Use AI output to train competing AI models
  • Mass-generate content for spam or manipulation
  • See the "AI Features and Acceptable Use" section for full details

8. Commercial Misuse

  • Use the Service for unauthorized commercial purposes
  • Resell or redistribute the Service without permission
  • Use the Service to compete with Sociaity
  • Scrape data for commercial purposes
  • Advertise or promote products/services without permission (in groups you don't own)

9. Abuse of Features

  • Create groups for illegal or harmful purposes
  • Abuse reporting or flagging systems
  • Manipulate algorithms or recommendation systems
  • Exploit bugs or vulnerabilities for personal gain
  • Use automation to circumvent rate limits or restrictions

10. Interference with Others

  • Disrupt or interfere with the Service or servers
  • Interfere with other users' enjoyment of the Service
  • Encourage others to violate this Agreement
  • Retaliate against users who report violations

Consequences of Prohibited Conduct

We may take the following actions if you violate this Agreement:

  • Warning: First-time minor violations may result in a warning. You will be notified of the violation and given a chance to correct it.
  • Content removal: We may remove content that violates this Agreement. Removed content may not be recoverable.
  • Account suspension: Temporary suspension (7-30 days) for repeated or serious violations. You will not be able to access your account during suspension.
  • Account termination: Permanent ban for severe or repeated violations. You will lose access to your account and all content, and you may not create new accounts.
  • Legal action: We may report illegal activity to law enforcement, cooperate with legal investigations, and pursue civil or criminal action for damages.

Reporting Violations

If you see content or behavior that violates this Agreement, report it:

  • Click the "Report" button on the content or profile
  • Select the violation type
  • Provide details (optional but helpful)
  • Submit the report

Or email abuse@sociaity.com with a link to the content or profile, a description of the violation, and any relevant screenshots or evidence.

We will:

  • Review all reports within 24-48 hours
  • Take appropriate action if violations are confirmed
  • Notify you of the outcome (when appropriate)
  • Protect your anonymity (reporters are not disclosed to violators)

False Reports

Do NOT file false or malicious reports.

  • Filing false reports is a violation of this Agreement
  • Repeated false reports may result in account suspension or termination
  • We may take action against users who abuse the reporting system

Subscription and Payment Terms

Currently, Sociaity is free to use. This section will apply when we introduce paid features or subscriptions.

Free Service

  • The Service is currently provided free of charge
  • We reserve the right to introduce paid features, subscriptions, or premium tiers in the future
  • We will provide advance notice before introducing paid features

Future Paid Features (When Available)

When we introduce paid features, the following terms will apply:

  • Subscription plans: Monthly or annual subscription options, different tiers (e.g., Free, Pro, Team, Enterprise), with pricing clearly displayed before purchase
  • Payment: Accepted payment methods include credit card, debit card, and PayPal (or other processors). Payments are processed by third-party payment processors (e.g., Stripe). We do not store your full credit card details.
  • Billing: Subscriptions auto-renew unless canceled. You will be charged at the beginning of each billing period, based on your initial subscription date.
  • Cancellation: You may cancel at any time. Cancellation takes effect at the end of the current billing period. No refunds for partial months or unused time (unless required by law).
  • Refunds: Refunds are provided at our discretion, and may be provided for technical issues, billing errors, or other exceptional circumstances. Contact support@sociaity.com to request a refund.
  • Price changes: We may change subscription prices with 30 days' notice. Price changes apply to new subscriptions and renewals, and existing subscribers will be notified before their next billing date.
  • Taxes: Prices do not include applicable taxes (VAT, sales tax, etc.). You are responsible for any taxes required by your jurisdiction.
  • Free trials: We may offer free trials for paid features. Free trials auto-convert to paid subscriptions unless canceled, and payment information is required to start a free trial.

Enterprise and Custom Plans

For organizations and large teams:

  • Contact enterprise@sociaity.com for custom pricing
  • Custom contracts and terms available
  • Volume discounts and dedicated support

Changes to This Section

We will update this section when paid features are introduced.

  • You will be notified via email and in-app notification
  • You will have the option to opt in to paid features
  • Free features will remain free (unless otherwise notified)

Modifications and Updates

The Company may modify, suspend, or discontinue the Application or Service at any time without notice or liability.

Updates, patches, or enhancements may:

  • Alter or remove certain features
  • Change the user interface or experience
  • Improve performance or security

All updates are considered part of the Application and Service and subject to this Agreement.

Maintenance and Support

The Company is not obligated to provide maintenance or support except as required by law. Any such obligation rests solely with the Company, not with the Application Store.

When we provide support:

  • Email: support@sociaity.com
  • Response time: 2-5 business days
  • Support is provided at our discretion

Privacy Policy

The Company collects and manages personal data in accordance with its Privacy Policy, available at:

By accepting this Agreement, you agree to the terms of the Privacy Policy.

Key privacy points:

  • We collect personal information to provide the Service
  • We do not sell your data to third parties
  • We use AI to improve the Service (see Privacy Policy for details)
  • You have rights to access, correct, and delete your data
  • See the Privacy Policy for full details

Termination and Account Deletion

Your Right to Terminate

You may delete your account at any time:

  • Log in to your account
  • Go to Settings → Account → Delete Account
  • Confirm deletion
  • Your account will be deactivated immediately

What happens when you delete:

  • Immediate: Account access is revoked; you can no longer log in
  • 30 days: Personal data is soft-deleted (recoverable if you contact us)
  • 90 days: All data is permanently deleted from active systems and backups

Data retention:

  • See our Privacy Policy for detailed data retention timelines
  • Some data may be retained for legal or operational reasons (e.g., financial records)

Group content:

  • Content you posted in groups may remain after you leave
  • Your username will be replaced with "Former Member"
  • You can request deletion of your group content by contacting privacy@sociaity.com

Our Right to Terminate

We may suspend or terminate your account if:

  • Violations: You violate this Agreement or our policies, engage in illegal activity, abuse the Service or other users, or create multiple accounts to evade bans
  • Inactivity: Your account is inactive for an extended period (we will notify you before deletion)
  • Legal or safety reasons: We receive a valid legal order, your account poses a security or safety risk, or we must comply with legal obligations
  • Business reasons: We discontinue the Service (with advance notice) or are required to do so by law or regulation

Notice and Appeal

We will provide notice before termination (when possible):

  • Email notification to your registered email address
  • In-app notification (if you can still log in)
  • Explanation of the reason for termination

You may appeal by emailing appeals@sociaity.com with your username and email, the reason you believe the termination was incorrect, and any supporting evidence. We will review appeals within 10 business days.

Exceptions:

  • We may terminate immediately without notice for severe violations (e.g., CSAM, terrorism, violence), legal or safety emergencies, or repeated violations after warnings

Effect of Termination

Upon termination:

  • Your account access is immediately revoked
  • Your subscription (if any) is canceled (no refunds for remaining time)
  • Your data is deleted per our Privacy Policy
  • You may not create new accounts without our permission
  • Any outstanding obligations (e.g., payments) remain in effect

Survival

The following sections survive termination:

  • User Content and Intellectual Property (license to Sociaity)
  • Disclaimers and Limitations of Liability
  • Indemnification
  • Dispute Resolution and Governing Law
  • Any other provisions that by their nature should survive

Disclaimers and Limitations of Liability

Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

We do NOT warrant that:

  • The Service will be uninterrupted, secure, or error-free
  • The Service will meet your requirements or expectations
  • Any content, data, or information will be accurate, complete, or reliable
  • Any defects or errors will be corrected
  • The Service will be compatible with your device or software

We disclaim all warranties, express or implied, including:

  • Warranties of merchantability
  • Warranties of fitness for a particular purpose
  • Warranties of non-infringement
  • Warranties of title
  • Warranties arising from course of dealing or usage of trade

AI Disclaimer

AI-GENERATED CONTENT IS PROVIDED WITHOUT WARRANTIES.

We do NOT warrant that:

  • AI responses will be accurate, complete, or reliable
  • AI will provide professional advice (legal, medical, financial, etc.)
  • AI will be free from errors, biases, or hallucinations
  • AI will always understand your intent correctly

You acknowledge that:

  • AI may produce incorrect or misleading information
  • AI is not a substitute for professional judgment
  • You are responsible for verifying AI output
  • You use AI features at your own risk

Third-Party Content

We are NOT responsible for:

  • Content posted by other users
  • Third-party websites, services, or integrations
  • Accuracy or legality of third-party content
  • Actions of other users

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOCIAITY SHALL NOT BE LIABLE FOR:

Indirect damages:

  • Indirect, incidental, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Loss of goodwill or reputation
  • Cost of substitute services

Direct damages:

  • Our total liability for any claim is limited to the greater of $100 USD, or the amount you paid us in the 12 months before the claim

Exclusions:

  • This limitation applies even if we were advised of the possibility of damages
  • This limitation applies to all theories of liability (contract, tort, negligence, strict liability, etc.)
  • This limitation applies to claims by you or third parties

Exceptions — this limitation does NOT apply to:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Gross negligence or willful misconduct
  • Violations of consumer protection laws (where prohibited)

Jurisdictional Limitations

Some jurisdictions do not allow exclusion or limitation of certain warranties or damages. If you are in such a jurisdiction:

  • The above limitations may not apply to you
  • You may have additional rights under local law
  • Our liability will be limited to the maximum extent permitted by law

Basis of the Bargain

You acknowledge that:

  • These disclaimers and limitations are a fundamental part of this Agreement
  • We would not provide the Service without these limitations
  • These limitations reflect a reasonable allocation of risk
  • You have had the opportunity to review these terms before using the Service

Your Responsibility

You are responsible for:

  • Your use of the Service
  • Your Content and its legality
  • Backing up your data
  • Maintaining your account security
  • Complying with applicable laws
  • Verifying information before relying on it

Indemnification

You agree to indemnify, defend, and hold harmless Sociaity and its officers, directors, employees, agents, affiliates, and partners from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Your use of the Service: Your access to or use of the Service, your violation of this Agreement, or your violation of any law or regulation
  • Your Content: Content you post, upload, or share; infringement of intellectual property rights; violation of privacy rights; defamation, libel, or slander; and any harm caused by Your Content
  • Your conduct: Your interactions with other users, your violation of others' rights, your negligence or willful misconduct, and your use of AI features
  • Third-party claims: Claims by other users, claims by third parties affected by your actions, and claims arising from your breach of this Agreement

Indemnification Process

If a claim is made:

  • We will notify you of the claim (when possible)
  • You must cooperate with us in the defense, provide information and assistance as reasonably requested, and not settle the claim without our written consent
  • We reserve the right to assume exclusive defense and control of any claim, settle any claim at our discretion, and require you to participate in the defense
  • You will reimburse us for costs and expenses (including attorneys' fees), pay any settlement or judgment amounts, and compensate us for damages and losses

Limitations

This indemnification does NOT apply to:

  • Claims arising solely from our negligence or misconduct
  • Claims arising from defects in the Service (unless caused by your misuse)
  • Claims where we are the sole party at fault

Survival

This indemnification obligation survives:

  • Termination of your account
  • Termination of this Agreement
  • Discontinuation of the Service

Dispute Resolution and Governing Law

Governing Law

This Agreement is governed by the laws of the State of Delaware, United States, without regard to its conflict of law principles.

For users outside the United States:

  • You may have additional rights under local consumer protection laws
  • Nothing in this Agreement limits your statutory rights
  • Local mandatory laws may apply to your use of the Service

Informal Dispute Resolution

Before filing a legal claim, you agree to try to resolve disputes informally:

  • Contact us: Email legal@sociaity.com, describe the dispute and your desired resolution, and provide supporting information
  • Good faith negotiation: We will respond within 15 business days and attempt to resolve the dispute in good faith. Both parties will cooperate to reach a resolution.
  • 60-day period: You agree to negotiate for at least 60 days before filing a claim. This requirement does not apply to claims for injunctive relief or intellectual property violations.

Arbitration Agreement (US Users)

FOR USERS IN THE UNITED STATES: You and Sociaity agree to resolve disputes through binding arbitration instead of court, except as noted below.

What is arbitration?

  • A neutral arbitrator (not a judge or jury) resolves the dispute
  • The process is less formal than court
  • The arbitrator's decision is final and binding
  • Limited grounds for appeal

Arbitration rules:

  • Administered by the American Arbitration Association (AAA)
  • Conducted under AAA's Consumer Arbitration Rules
  • Arbitrator must follow this Agreement and applicable law
  • Arbitration may be conducted remotely (video, phone, written submissions)

Arbitration costs:

  • Sociaity will pay all AAA filing, administration, and arbitrator fees for claims under $10,000
  • For claims over $10,000, fees are split per AAA rules
  • Each party pays their own attorneys' fees (unless awarded by arbitrator)

Exceptions to arbitration:

  • Small claims court (if claim qualifies)
  • Intellectual property disputes (copyright, trademark, patent)
  • Claims for injunctive relief
  • Claims related to the enforceability of this arbitration clause

Class action waiver:

  • You agree to arbitrate disputes on an individual basis only
  • You waive the right to participate in class actions, class arbitrations, or representative actions
  • The arbitrator may not consolidate multiple parties' claims
  • The arbitrator may award relief only to you individually

Opt-out of arbitration:

  • You may opt out of this arbitration agreement
  • Send written notice within 30 days of first using the Service
  • Email legal@sociaity.com with subject "Arbitration Opt-Out"
  • Include your name, email, and statement that you opt out
  • Opting out does not affect any other terms of this Agreement

Jurisdiction and Venue (Non-US Users or Opt-Out)

If arbitration does not apply:

  • You agree to the exclusive jurisdiction of the state and federal courts located in Delaware, United States
  • You waive any objection to venue or inconvenient forum

Exceptions:

  • EU users may bring claims in their country of residence (per EU consumer protection laws)
  • Other jurisdictions may have mandatory local venue requirements

Limitation Period

You must bring any claim within one (1) year of the event giving rise to the claim. After one year, the claim is permanently barred and you waive the right to bring the claim, to the maximum extent permitted by law.

Exceptions:

  • Longer limitation periods may apply under local consumer protection laws
  • Claims for fraud or intentional misconduct may have longer periods

Injunctive Relief

Either party may seek injunctive or equitable relief in court to:

  • Prevent actual or threatened infringement of intellectual property
  • Prevent disclosure of confidential information
  • Enforce this Agreement's restrictions

This does NOT waive the arbitration agreement for other claims.

Severability

If any provision of this Dispute Resolution section is found unenforceable, that provision is severed and the remaining provisions remain in effect. Exception: If the class action waiver is found unenforceable, the entire arbitration agreement is void.

Product Claims

The Company is responsible for addressing any claims relating to the Application, including:

  • Product liability claims
  • Non-compliance with legal or regulatory requirements
  • Consumer protection claims

The Application Store is not responsible for such claims.

Legal Compliance

You represent and warrant that:

  • You are not located in a country subject to a U.S. government embargo
  • You are not on any U.S. government list of prohibited or restricted parties
  • You will comply with all applicable export control and sanctions laws

Changes to This Agreement

We may update this Agreement from time to time.

Reasons for updates:

  • New features or services
  • Changes in law or regulation
  • Security or safety improvements
  • Clarifications or corrections
  • Business or operational changes

Material Changes

Material changes significantly affect your rights or obligations. Examples:

  • New fees or payment terms
  • Significant changes to AI features or data usage
  • Changes to dispute resolution or arbitration
  • New prohibited conduct or restrictions
  • Reduction of your rights

Notification:

  • Email: Sent to your registered email address
  • In-app banner: Prominent notice when you log in
  • Website banner: Visible notice on sociaity.com
  • 30-day notice: Changes take effect 30 days after notification

Your options:

  • Accept: Continue using the Service (acceptance is automatic if you continue use)
  • Reject: Stop using the Service and delete your account before the effective date
  • Object: Contact us at legal@sociaity.com to discuss concerns

Non-Material Changes

Non-material changes are minor updates that do not significantly affect your rights. Examples:

  • Clarifications of existing terms
  • Correcting typos or errors
  • Updated contact information
  • Formatting improvements
  • Adding examples

For these, we update the "Last Updated" date at the top. No separate notification is required and changes take effect immediately upon posting.

Your Continued Use

By continuing to use the Service after changes take effect, you agree to the updated Agreement.

If you do not agree:

  • Stop using the Service
  • Delete your account before the effective date
  • Contact us with concerns: legal@sociaity.com

Version History

Previous versions, with dates and change summaries, are available at https://www.sociaity.com/terms/archive.

  • Current version: Version 2.0 — Last Updated September 3, 2026, effective immediately
  • Version 1.0 — October 12, 2025 (Initial version)

Contact Information

Miscellaneous

Entire Agreement

This Agreement, together with our Privacy Policy, constitutes the entire agreement between you and Sociaity regarding the Service and supersedes all prior agreements and understandings.

Waiver

Our failure to enforce any provision of this Agreement does not waive our right to enforce it later. Any waiver must be in writing and signed by an authorized representative.

Severability

If any provision of this Agreement is found invalid or unenforceable, that provision is severed and the remaining provisions remain in effect.

Assignment

You may not assign or transfer this Agreement or your account without our written consent. We may assign this Agreement to any affiliate or successor without your consent.

No Agency

Nothing in this Agreement creates a partnership, joint venture, employment, or agency relationship between you and Sociaity.

Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control (natural disasters, war, terrorism, pandemics, government actions, etc.).

Headings

Section headings are for convenience only and do not affect interpretation.

Language

This Agreement is written in English. Any translations are provided for convenience only. In case of conflict, the English version controls.

Thank you for using Sociaity. We are committed to providing a safe, collaborative, and productive platform for communities.